Terms & Conditions



(Applicable in NSW, VIC, ACT, QLD, SA & WA Only)






Residential Solar Hot Water Systems & Heat Pumps


st Dec. 2023 to 31st March 2024


Rheem Australia Pty Limited (ABN 21 098 823 511) of 1 Alan Street, Rydalmere, NSW 2116 (Rheem)

likes to reward its loyal customers. To check if you are eligible for the $300 GIFT CARD OFFER you must

comply with these promotion terms.

These terms set out the basis on which Rheem will offer a $300 GIFT CARD OFFER for the range below

in NSW, VIC, ACT, QLD, SA & WA only. This offer is applicable for solar hot water systems and heat pumps

purchased and listed in the Schedule of Participating Products. These include:

a. AmbiPower MDc-180L Heat Pump

b. Rheem Ambiheat HDc-270 Heat Pump &

c. Rheem MPi-325 Series II Heat Pump

d. Listed Rheem Loline and Premier Loline Systems of 250 litres capacity or greater.

e. Listed Rheem Hiline and Premier Hiline Systems of 270 litres capacity or greater.

The $300 GIFT CARD OFFER is a gift card offer to the Participant on those systems listed in the Schedule

of Participating Products and purchased from a participating Authorised Rheem Solar Specialist. This

promotion is not a cashback, nor a point-of-sale offer and also not a redemption offer.

2. Promotion Period

This promotion commences on 1st Dec. 2023 and ends at 11:59pm AEST on 31st March 2024 (Promotion

Period). No extensions to the promotion period will be offered until decided by the Rheem. However,

Rheem reserves the right to close the promotion at an earlier date.

3. Eligibility, Registration and Claims

a. Participation is only open to Australian residents aged 18 years and over (Participant) who

purchase a Participating Product from an Authorised Rheem Solar Specialist.

(https://www.solar.rheem.com.au/where-to-buy.html )

b. This $300 GIFT CARD OFFER is not available if the Participant is participating in any other Offer

relating to Rheem or the Participating Products, or is receiving project, government, or builder

pricing, or who subsequently agrees to a rebate arrangement in relation to the Participating

Products. Purchases for and in the name of trusts, companies, businesses, commercial or

residential developers/ developments and purchases by subcontractors, installers and resellers

are not eligible.


4. Government incentives


a. All states in the form of Small-scale Technology Certificates (STCs) might be available. Small-

scale Technology Certificates (STCs) provide a financial incentive to encourage the installation


of solar and Heat Pump water heaters provided under a Federal Government legislated scheme

b. NSW Only – NSW Home Energy Efficiency Retrofit (HEER) is for Heat pump and solar water

heaters in households and small business available. The Energy Saving Scheme (ESS) is a

certificate trading scheme and not a rebate scheme. Under the ESS, an ACP (Accredited

Certificate Provider) creates Energy Savings Certificates (ESCs) for the energy savings that arise

from the equipment upgrades delivered.

c. Victoria Only – Victorian Energy Efficiency Certificates (VEECs) are electronic certificates

created under the Victorian Energy Upgrades (VEU) program when certain energy efficiency

activities are undertaken in residential or non-residential premises. Some customers may also

be eligible for the Solar Homes Program rebate.

d. Financial benefit arising from the tradeable STCs, VEECs & ESCs certificates value is subject to

change. Please refer to https://www.solar.rheem.com.au/solar-incentives.html for further

details. Can only be claimed after installation is completed.

e. Other state incentives and rebates may also be available.

f. Applicability criteria apply.

5. Interest Free is a separate offer that can be made by the Rheem Solar Specialist at their discretion and

cost and not in conjunction with this offer. Finance is offered by Zip Money Payments Pty Ltd (ABN 58

164 440 993) (Australian Credit License 441878) (“ZIP”). The Participant has to be accepted by Zip

Money to be eligible and agree to their terms and conditions – https://zip.co/terms and

https://zip.co/au/zip-money . Please read their PDS – Product Disclosure Statement available on their

website www.zipmoney.com.au. Minimum monthly repayments are required. Paying only the minimum

monthly repayment amount will generally not repay a purchase within the interest free period Available

to approved applicants only and subject to completion of satisfactory credit check. Minimum monthly

repayments are required. Paying only the minimum monthly repayment amount will generally not repay

a purchase within the interest free period. A monthly account fee of $7.95 will also apply and a one-off

establishment fee may apply for new customers. Any balance outstanding at the expiry of the interest

free period will be charged at the standard variable rate, 25.9% per annum as of 1 May 2023. Other

charges may be payable, see T&Cs. Interest, fees and charges subject to change. Terms & Conditions

apply and are available on application. See your contract for further details. Credit provided by

ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit License Number 441878).

6. To be eligible to participate in the above Offer:

a. A Participant must purchase a Participating Product during the Promotion Period

b. Only 1 claim can be submitted for each Participating Product purchased by the Participant for

any one physical property address.

7. Rheem reserves the rights, at any time to:

a. Verify the validity of Registrations, claims and Participants (including their identity, age, and

place of residence) and

b. Disqualify a Participant who has breached any of these terms.

8. General

a. All gift card enquiries e.g. lost card, card doesn’t work, fees and charges etc are to be directed

to the installing Rheem Solar Specialist who has provided the card.


b. This Offer cannot be used in conjunction with any other Offer during the same period unless

prior agreement has been made between the individual Rheem Solar Specialist and the


c. No volume or trade type purchases are eligible under this offer unless Rheem Australia has

agreed in writing prior.

d. No further discount, cash, credit or goods of other types will be offered in conjunction with

this Offer.

e. All gift card enquiries e.g., lost card, card doesn’t work, fees and charges etc. are the

responsibility of the Rheem Solar Specialists who has invoiced the customer and should be

directed to them and not of Rheem Australia.


9. Solar Incentive refers to the financial benefit which can result from creating or assigning the right to

create Small-scale Technology Certificates (STCs). To receive the financial benefit of STCs for the

installation of a solar water heater or heat pump water heater:

a. It is the Owner of the system at the time of its installation who has the right, under the Act, to

create or assign their right to create Certificates to a Registered Agent for the installation of an

eligible solar hot water or heat pump. No other person or entity can legally create or assign

the right to create Certificates unless contractually agreed.

b. You can create Certificates directly by registering with the Clean Energy Regulator and become

an Agent or you can assign your right to create Certificates to a registered Agent such as Rheem

Australia Pty Ltd (Rheem) ABN 21 098 823 511. You are not obliged to assign your right to

create Certificates to Rheem. If you choose to do so, you will receive the financial benefit either

by Point-of-Sale Discount or after the Certificates have been created.

c. The time at which a water heater is taken to have been installed (date of installation) is the

date when it is first able to produce and deliver hot water heated by both solar energy and its

booster and is capable of delivering hot water day or night.

d. Rheem will not pay compensation for any variance and reserves the right to change the price

offered for Certificates without notification. Rheem will pay their rate for STCs as at the day of

receiving the STC Assignment form.

e. The Rheem STC Assignment form and required supporting documentation, with all required

information complete and correct, must be received by the Rheem Administration within 11

months of the installation date, in order to allow the creation of Certificates by Rheem,

otherwise a financial benefit may not be paid. Certificates must be created within 12 months

of the installation date.

f. For information on STCs please visit the Clean Energy Regulator website





10. Rheem collects Participants’ personal information in order to conduct this Promotion. If the personal

information requested by Rheem is not provided, the Participant may not participate in this Promotion.

The Participant’s personal information will be handled by Rheem in accordance with its Privacy Policy

which can be found at www.rheem.com.au/privacy. By participating in this promotion, each Participant

is consenting to Rheem’s handling of the Participant’s personal information in accordance with the

Rheem Privacy Policy. This use includes the use of the Participant’s personal information for direct

marketing purposes. Participants may choose to opt-out of the use of their personal information for

direct marketing purposes by contacting Rheem’s privacy officer either by:


a. post to 1 Alan Street, Rydalmere, NSW 2116, Australia or PO Box 7508, Silverwater NSW 2128;


b. email to privacy@rheem.com.au or

c. telephone on 1300 446 029.

11. A Participant cannot assign or transfer or purport to assign or transfer to any other person any of its

rights under these Terms. Rheem may assign or transfer to a related party any of its rights or obligations

under these Terms.

90%* 4. Energy savings of up to 90% to are based on Australian Government Approved TRNSYS simulation modelling using a medium load for 511325/2NPT Rheem Loline Solar Water Heater for Zone 1 – 84%, Zone 2 – 90%, Zone 3 – 69%
and Zone 4 – 56% and 52D300/2NPT Hiline Solar Water Heater 511325/2NPT Rheem Loline Solar Water Heater for Zone 1 – 85%, Zone 2 – 90%, Zone 3 – 62% and Zone 4 – 52%.

Get your free quote

Contact us today for a free quote. During the consultation, our expert team will walk you through the different types of solar hot water systems available, explain how they work, and help you choose the best one for your needs.